As a Lake Region Fiber customer, you will be supplied with a fiber ONT (Optical Network Terminal). We will run a new fiber wire into your home to connect this equipment. Also, we can provide the Wi-Fi router if requested. 

• ONT Optical Network Terminal
• Smart/RG
• Adtran 834-5
• Adtran 841-t6

You have two options for broadcasting your wifi signal inside your home. Lake Region can provide the wifi router for a $10/mo fee. When added to internet service, the "Managed Wireless Router Service Plan" lets us do all the work in getting your wireless network set up. Lake Region provides the router, no figuring out what model to buy or how to set it up. We’ll configure it all, as well as software updates, and set up the security to keep intruders out. We will also help troubleshoot connecting devices if needed.

Lake Region can connect with customer-owned routers. However, we cannot offer additional technical support or guarantee the quality of the service from your customer-owned router.

This will save your $10 a month. However, you are responsible for having an updated router on the day of your installation. Our technician will help set your Wi-Fi router up during the home installation. However, any issues beyond our provided equipment are between you and the manufacturer. We can not access your equipment and help troubleshoot if you provide the router.

We recommend a Dual-Band, 802.11ac capable wireless router. You can purchase these on Amazon, Best Buy, and Wal-Mart. For larger homes or businesses, we encourage you to purchase a Wifi mesh router system.

Your fiber connection is not data capped. We now offer ALL our subscribers UNLIMITED DATA!

You can quickly find out the download speed of your connected device by conducting a speed test.

It is against LRTC Terms of service (ToS) to have a web server of any kind on a residential account.

Your WiFi network connects devices in your home or business to the internet and each other without using physical wires. The devices on the network connect wirelessly to a WiFi router and together they form a wireless local area network (WLAN). 

The WiFi router is connected to the internet source via a broadband modem. The internet is a wide area network (WAN) that connects computers from around the world. 

Devices connected to a network can access the internet, work together, and share information. A wired network connects devices together using Ethernet cables. This places restrictions on where you can take your devices. Wired networks are often used when there are workstations and other internet-connected devices that do not move. 

Wired connections can deliver higher speeds than wireless connections.  

A wireless network connects devices without using physical wires. Instead, WiFi connects devices using radio waves. Many devices use wireless technology allowing you to move freely with your device and connect to the internet as long as there is an adequate signal. 

There are many factors that could contribute to the fact that your device may not be operating at 1 Gig (1,000 Mbps) or 500 Mbps or 100 Mbps speed even though we are delivering that speed to your doorstep. 

You’ll get the fastest connection speed possible when you connect your device with an ethernet cable to your router. Wired connections operate with less environmental interference than wireless connections. 

Wireless typically will never hit full speed. The latest wireless standards, WiFi6e, can theoretically give you Gig speeds. Today, most devices are manufactured using WiFi5 standards.

Things that can affect wireless performance include:

• distance (the further you are from the router, the slower the speed)
• placement of the router (ideally the router should be centrally located and on the second floor of a multi-story home)
• construction of your home (the building materials your home is made of can have a negative effect on signal strength resulting in speed reduction—especially thick masonry and metal framing)
• interference from other wireless networks or devices (such as microwaves, cordless phones, baby monitors, Bluetooth devices, wireless mice, fluorescent lights, and wireless surveillance cameras)
• equipment (older devices operate on older wireless standards, which will produce slower speeds)

Plume powers our Mesh Router system and is just $6/mo per router. However, some houses may need 2-3 extra routers to help with whole-home Wi-Fi and no dead spots. 

The general rule of thumb is that each Mesh Router will provide robust Wi-Fi coverage for approximately 1,500 sq. ft. However, that depends on your home’s construction materials, layout, and size. For multi-story homes, we recommend a router on each floor of your home. You can call us and set up a consultation on the best approach to get Wi-Fi in all areas of your home or business. 

Your LRTC Mesh Router subscription includes additional routers for $6.00/mo each., plus a Plume HomePass™ membership. HomePass™ is an app that gives you access to parental controls, online protection, adblocking, and Wi-Fi management. Learn more about your Plume membership here.

Plume is our technology partner in bringing the whole-home mesh router system to our customers. We chose them because their cutting-edge software and hardware provide a home Wi-Fi experience miles ahead of anything else available today.

Every new Lake Region Fiber customer comes with 1 router if subscribing to our LRTC-managed Wi-Fi service and Plume Home Pass membership. While your membership is active and set up, you are welcome to utilize as much or as little as you’d like.

Gives us a call at 918-772-2526, and check service availability at your new address.  You’ll also may need to take your equipment (just the inside stuff!) to your new home. Please call in advance and make sure your new home has the service available and we can work to transfer your account. 

Well, that's a bummer, NO LAKE REGION FIBER at your new address, but we understand. Since Lake Region's network is not everywhere, you may be required to pay early-term cancelation if you signed a contract. Don't forget to pre-register your new home address for a future fiber expansion zone.

Your first bill might be a little confusing. It will also most likely be higher than your monthly bill going forward. That’s because it includes the pro-rated amount from the date your service was installed to the start of the next billing cycle, plus your next month’s service. 

The equipment and maintenance fee is $8.99 and covers anything that LRTC provides, parts and labor for the life of the service. We only charge one $8.99 equipment and maintenance fee per account, not per service. 

There are no extra fees or taxes for internet. However, if you receive Lake Region phone services, there are additional federal and local fees that we are required to include, such as franchise fees and 911 surcharges.

Your bill is due on the billing cycle you choose 1st, 5th, 12th, or 19th of each month. If you are on autopay, your payment will draft on the date chosen.  If your bill is not paid by the due date, you are subject to disconnection. If your account is disconnected for non-pay, you must pay a $30 reconnect fee in addition to your bill. Reconnection is only available during regular business hours.

Yes! You can set your account to automatically draft your payment each month from your bank account or charge to a credit card through our online account management systems. Click here to get started. Or, download a paper form, complete it, and return it to a Lake Region office and our team will get it set up for you.

Yes! We provide service to single-family homes, rentals, small businesses, and corporations. You’ll just need to get permission from your landlord for us to install the service. Download the landlord permission form.

That’s up to you and your landlord to decide. The bill will be sent to the name listed on the account, and that is the person who is responsible for timely payment.